We define the binding contract governing all interactions between our bookmaker and customers in Portugal. Our Terms cover eligibility, account creation, KYC/AML, deposits and withdrawals, bet placement and settlement, bonuses, limits, responsible gambling and dispute resolution. For clarity, the FANSPORT rules Portugal section details local specifics (EUR payments, time-zone display and supported methods). The FANSPORT rules and regulations outline verification requirements, wagering conditions, cash-out availability, settlement/void scenarios, market suspensions and account security. By using our site or apps, you accept these Terms, violations may lead to restrictions or closure. Privacy and data processing comply with applicable laws. Support operates 24/7 and the current version of the Terms prevails over prior communications.
General Terms
Operator & Licensing
- We require acceptance of the FANSPORT terms and conditions and the Responsible Gaming Agreement (English text prevails).
- Our services are operated by Caecus N.V., Curaçao eGaming licence 1668/JAZ; payments are processed by Exidna Enterprises LTD (HE435756) and Kassifoni Enterprises LTD (HE435760).
Eligibility
- 18+, no conflicts (athletes/coaches/officials/bookmakers) and use only where local law permits, we may close accounts and refund balances if use is illegal.
Acceptance & Rule Updates
- Rule updates take effect not earlier than two weeks after notice; you may discontinue before they apply.
- Bets are proof of Rule acceptance.
Betting & Settlement
- Bets are settled on official results, winnings are payable within 30 days of the final event's publication.
Errors, Voids & Refusals
- Obvious errors may be voided at odds 1.00 or corrected to effective odds.
- Technical non-occurrence in Esports Live may trigger refunds.
- We may refuse/void bets for foul play, account sharing, or unusual activity.
- Transliteration/tournament-title errors aren't grounds for claims.
Liability
- We aren't liable for indirect or consequential losses.
Compliance & Account Management
- KYC/AML and responsible-play tools apply.
- Deposits/withdrawals are managed in My Account once verification and wagering requirements (if any) are met.
Conclusion
We present FANSPORT Terms and Conditions Portugal as the clear rulebook for safe, lawful and transparent play. By registering or placing a bet, you accept these Terms: eligibility 18+, lawful use in your jurisdiction, KYC/AML checks, EUR payments and settlement based on official results. We outline bonus wagering, limits, cash-out availability, error/void handling, responsible-gaming tools and how updates take effect after notice. Deposits and withdrawals are managed in My Account once verification and any wagering requirements are met. We provide 24/7 support and a defined complaints process. Review the Terms in full to play confidently and keep your documents current to avoid delays.
FAQ
We accept customers aged
18+ who use our services only
where gambling is legal.
Individuals involved in events —
athletes, coaches, referees, club officials, other bookmakers, or their agents — are
not permitted to register or
place bets.
No. You must ensure local
legality before using our
services.
If we detect access from a restricted
jurisdiction, we may close the account and refund any remaining
balance according to our Terms and
Conditions.
We usually request:
- A valid photo ID (passport, national ID, or driver's license)
- A selfie/liveness check
- A proof of address dated within the last 3 months (utility
bill or bank statement)
In certain cases, proof of payment method ownership may also be required.
All bets are settled based on official results. Obvious errors may be voided at odds 1.00 or corrected to fair odds. Minor issues like transliteration or tournament title errors are not grounds for claims.
After settlement and successful verification,
payouts follow standard processing timelines.
Under the Rules, winnings are
payable within 30 days of the
official publication of results, subject to banking and provider
timelines.
Yes. Bets may be refused or voided in cases of:
- Foul play or match fixing
- Account sharing or multi-accounting
- Regulatory breaches
- Technical or acceptance errors
Opt into offers before
depositing, meet the required
rollover conditions and
complete wagering before
requesting withdrawals.
Certain bet types may not
qualify.
Crypto
accounts are ineligible for bonus
offers.
We publish updates with prior
notice. Continued use of the service
confirms acceptance of the revised Terms.
If you do not agree, you may discontinue use before the new
Terms take effect.
Go to My Account → Wallet to view current limits, fees (if any) and processing times.
Using the same
method for deposits and withdrawals
typically speeds up processing and reduces verification steps.